Fetching the user profile failed

Hello everyone,

I’m having problems trying to run the expo since I installed windows 10 on the company’s computer, it just doesn’t connect the expo account and with that I can’t emulate the application on the android phone.

The company’s environment has a corporate proxy and uses bitdefender as standard. Outside the company, without the proxy, the environment normally works on other equipment also with windows 10.

I have already requested that all visible ports of the expo-cli be released, release the domains exp.host and expo.host.

I need someone to inform me which ports and domains I should request to be released for the correct functioning of the development environment.

I already set the environment variables to:

 EXPO_DEBUG=true
 REACT_NATIVE_PACKAGER_HOSTNAME=x.x.x.x
 npm config set proxy http://user:password@proxy.host:port
 yarn config set proxy http://user:password@proxy.host:port

The following error messages are displayed:

Fetching the user profile failed
Request failed with status code 501
An Expo user account is required to proceed.
? How would you like to authenticate? (Use arrow keys)
> Make a new Expo account
  Log in with an existing Expo account
  Cancel Fetching the user profile failed
Request failed with status code 501
Fetching the user profile failed
Request failed with status code 501
An Expo user account is required to proceed.
? How would you like to authenticate? (Use arrow keys)
> Make a new Expo account
  Log in with an existing Expo account
  Cancel Running application on moto g(7) plus.
Unable to get IP address.
Finished building JavaScript bundle in 6931ms.
::ffff:192.168.50.1 - - [20/Apr/2020:19:33:42 +0000] "GET /node_modules%5Cexpo%5CAppEntry.bundle?platform=android&dev=false&minify=true&hot=false HTTP/1.0" 200 - "-" "okhttp/3.12.1"
::ffff:192.168.50.1 - - [20/Apr/2020:19:33:42 +0000] "GET /node_modules%5Cexpo%5CAppEntry.bundle?platform=android&dev=false&minify=true&hot=false HTTP/1.0" 200 - "-" "okhttp/3.12.1"
Fetching the user profile failed
Request failed with status code 501
Fetching the user profile failed
Request failed with status code 501
An Expo user account is required to proceed.
? How would you like to authenticate? (Use arrow keys)
> Make a new Expo account
  Log in with an existing Expo account
  Cancel (node:13872) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 keypress listeners added to [ReadStream]. Use emitter.setMaxListeners() to increase limit
Fetching the user profile failed
Request failed with status code 501
Fetching the user profile failed
Request failed with status code 501
An Expo user account is required to proceed.
? How would you like to authenticate? (Use arrow keys)
> Make a new Expo account
  Log in with an existing Expo account
  Cancel
? How would you like to authenticate? Log in with an existing Expo account
Fetching the user profile failed
Request failed with status code 501
? Username/Email Address: aquarela.design@gmail.com
? Password: [hidden]
Error: Request failed with status code 501
    at createError (C:\Users\aquar\AppData\Roaming\npm\node_modules\expo-cli\node_modules\axios\lib\core\createError.js:16:15)
    at settle (C:\Users\aquar\AppData\Roaming\npm\node_modules\expo-cli\node_modules\axios\lib\core\settle.js:17:12)
    at IncomingMessage.handleStreamEnd (C:\Users\aquar\AppData\Roaming\npm\node_modules\expo-cli\node_modules\axios\lib\adapters\http.js:237:11)
    at IncomingMessage.emit (events.js:214:15)
    at endReadableNT (_stream_readable.js:1178:12)
    at processTicksAndRejections (internal/process/task_queues.js:77:11)

λ expo diagnostics

  Expo CLI 3.18.6 environment info:
    System:
      OS: Windows 10 10.0.18363
    Binaries:
      Node: 12.9.1 - C:\Program Files\nodejs\node.EXE
      Yarn: 1.22.4 - C:\Program Files (x86)\Yarn\bin\yarn.CMD
      npm: 6.10.2 - C:\Program Files\nodejs\npm.CMD
    npmPackages:
      expo: ^36.0.0 => 36.0.2
      react: 16.9.0 => 16.9.0
      react-native: https://github.com/expo/react-native/archive/sdk-36.0.1.tar.gz => 0.61.4
      react-navigation: ^4.0.10 => 4.0.10

Thanks