Hey guys. We are very sorry in any of you lost data, we definitely don’t want that to ever happen.
We believe this may have been caused when opening an older draft, which could then overwrite the latest version. We’ve recently deployed several fixes that should prevent this from happening again. The “Snacks” view on your account now shows a “Draft” badge for all temporary Snacks. This will help you distinguish between your explicitly saved Snacks and those quick Snack scribbles that you never saved. Also, the Snacks are now correctly sorted by date, so you’ll see your last saved Snacks at the top, always. And last but not least, explicitly saving a Snack would often cause two Snacks to appear in the Snacks view. One of them was the initially auto-saved Snack and it often appeared at the top of the list. This has been fixed and you will now see only Snack, as you would expect.
We believe this should prevent these problems from happening again. Let us know if you still experience problems or unexpected data loss.