Please provide the following:
- SDK Version: 38
- Platforms(Android/iOS/web/all): Android
We are dealing for a long time with issues of app freeze on loading on our customers.
The issues are hard to reproduce on dev env.
Firstly we though the issues relate to connection issues, specially after OTA updates.
We changed fallbackToCacheTimeout to 0 and bundled the assets with the binary.
The issues still occur to our clients on a pattern we can’t explain.
It seems that the problem doesn’t relate to internet connection problems.
Reinstalling the app usually fixes the issue, and it is possible that cleaning the app data has the same effect.
I know it’s a general question, but does anyone experienced this behavior and managed to resolve it?
Any other suggestions?
Thanks guys, we really appreciete your help.