Hi! It looks like Apple’s API was temporarily unavailable when you ran your request. Can you try again?
Hi! I tried build for IOS but I get this error
Unable to validate credentials. Request ID 7898bc00-b02a-11e7-b3a0-1993410b0374, message: Internal error occurred. Please try again in a few minute
s or contact support.
Can you help me, please?
Thanks
hi- so sorry. i think this was likely a transient error and if you try again it will likely work. can you try that? sorry for the trouble.
@ccheever I was trying again but I get the same error ;(
Unable to validate credentials. Request ID 3c75a4d0-b04e-11e7-9dae-f3f417f1fb81, messag
e: Internal error occurred. Please try again in a few minutes or contact support.
Thanks for your help
Trying to generate an IPA for IOS and get this error every time “Unable to fetch push certificate”. Can you help me please ?
[exp] Validating Apple credentials…
[exp] Credentials valid.
? Do you already have a distribution certificate you’d like us to use,
or do you want us to manage your certificates for you? true
[exp] Generating distribution certificate…
[exp] Distribution certificate setup complete.
[exp] Validating app id…
? Do you already have a push notification certificate you’d like us to use,
or do you want us to manage your push certificates for you? true
[exp] Fetching a new push certificate…
[exp] Error validating credentials. You may need to clear them (with -c
) and try again.
[exp] Unable to fetch push certificate. Request ID 11b21ce0-b276-11e7-b849-fd9919c7ffaa, message: Internal error occurred. Please try again in a few minutes or contact support.
I have the same issue with build id ID 59e19cd0-c8a0-11e7-b907-41c209c9c461
I have asked in the other threads but didn’t get a response.
Anyone here to help me with it ?
note: my developer account has been expired. is it th reason?
@andolad your assumption is correct! Here is the error message:
No teams available on the Developer Portal You must accept an invitation to a team for it to be available To learn more about teams and how to use them visit Invite team members - Manage your team - Account - Help - Apple Developer Your account is in no teams
Let us know if you need any more guidance!
Hello, I am having the same problem, I am trying to build a .ipa and it gives me the same error:
[exp] Validating Apple credentials…
[exp] Error validating credentials. You may need to clear them (with-c
) and try again.
[exp] Unable to validate credentials. Request ID baab65e0-cad1-11e7-ad92-57dad8cdc1f3, message: Internal error occurred. Please try again in a few minutes or contact support.
I have tried many times, that is the las ID
Could you help me? please
Thanks in advanced
@angelicapabonp - for your build, Apple reported back:
No teams available on the Developer Portal
You must accept an invitation to a team for it to be available
To learn more about teams and how to use them visit Invite team members - Manage your team - Account - Help - Apple Developer
Hello same problem here:
exp] Error validating credentials. You may need to clear them (with `-c`) and try again.
[exp] Unable to validate credentials. Request ID 88536ab0-d234-11e7-bd9f-23a13997569b, message: Internal error occurred. Please try again in a few minutes or contact support.
thanks for help!
Hi, I also found the same problem:
Unable to validate credentials. Request ID 2f0ebf80-d474-11e7-9ff9-f96f88c872ec, message: Internal error occurred. Please try again in a few minutes or contact support.
Thank you in advance.
Hi, I am not sure what else I can do, I tried -c multiple times but nothing seems to work.
[exp] Validating distribution certificate…
[exp] Error validating credentials. You may need to clear them (with -c
) and try again.
[exp] Unable to validate credentials. Request ID b793d0c0-dc58-11e7-9c8d-0fcfaa2796c5, message: Internal error occurred. Please try again in a few minutes or contact support.
Can someone please check the build status? I am curious what went wrong.
Hi, sorry to ask you directly.
I am not sure what else I can do, I tried -c multiple times but nothing seems to work.
[exp] Validating distribution certificate…
[exp] Error validating credentials. You may need to clear them (with -c) and try again.
[exp] Unable to validate credentials. Request ID b793d0c0-dc58-11e7-9c8d-0fcfaa2796c5, message: Internal error occurred. Please try again in a few minutes or contact support.
Can someone please check the build status? I am curious what went wrong.
Can you make sure exp is the latest version and run your build with the --local-auth
flag?
Thank you, but it still didn’t work, this time it didn’t even ask me where my p12 file is:
We need your Apple ID/password to manage certificates and provisioning profiles from your Apple Developer account.
? What’s your Apple ID? ****************
? Password? *********
[exp] Validating Credentials…
[exp] Error validating credentials. You may need to clear them (with -c) and try again.
[exp] Reason:Unknown reason, raw:“undefined method `’ for nil:NilClass”
[exp] Set EXPO_DEBUG=true in your env to view the stack trace.
Here is the traceback after I turn on EXPO_DEBUG:
Error: Reason:Unknown reason, raw:“undefined method `’ for nil:NilClass”
at Object._callee$ (C:\Users\ville\Projects\expo\universe\dev\exp\src\local-auth\auth.js:70:11)
at tryCatch (C:\Users\haoha\AppData\Roaming\npm\node_modules\exp\node_modules\regenerator-runtime\runtime.js:62:40)
at GeneratorFunctionPrototype.invoke [as _invoke] (C:\Users\haoha\AppData\Roaming\npm\node_modules\exp\node_modules\regenerator-runtime\runtime.js:296:22)
at GeneratorFunctionPrototype.prototype.(anonymous function) [as next] (C:\Users\haoha\AppData\Roaming\npm\node_modules\exp\node_modules\regenerator-runtime\runtime.js:114:21)
at step (C:\Users\haoha\AppData\Roaming\npm\node_modules\exp\node_modules\babel-runtime\helpers\asyncToGenerator.js:17:30)
at C:\Users\haoha\AppData\Roaming\npm\node_modules\exp\node_modules\babel-runtime\helpers\asyncToGenerator.js:28:13
at process._tickCallback (internal/process/next_tick.js:109:7)
I have the same problem, could solve?
Same problem here.
My request ID is 42af2bd0-e1a1-11e7-8549-a50507883dd9. Would appreciate any help.
I got the same error initially. Turned out, I needed to login and accept new terms and conditions on the developer account. Seems silly, but thats what it was. Helped me move along…