I developed an app that works fine in the development environment. Then I ran
expo build:android --type app-bundle, allowed the Keystore to be generated automatically and uploaded the app bundle to Google Play Console and made it available for internal testers.
However, once the app is installed on the tester’s phone and the Open button is tapped it gets stuck on the splash screen and will not go any further. The tester has tried restarting the phone, Force Stop the Google Play app, Clear Data and Clear Cache for Google Play app, uninstall/reinstall the app. None of these have helped. What would cause this behavior? What steps should I take next to debug/resolve this issue?
Expo CLI 3.28.0 environment info:
OS: Linux 5.4 Ubuntu 18.04.5 LTS (Bionic Beaver)
Shell: 4.4.20 - /bin/bash
Node: 12.13.1 - /usr/local/bin/node
Yarn: 1.21.1 - /usr/bin/yarn
npm: 6.12.1 - /usr/local/bin/npm
expo: ^39.0.0 => 39.0.3
react: 16.13.1 => 16.13.1
react-dom: 16.13.1 => 16.13.1
react-native: https://github.com/expo/react-native/archive/sdk-39.0.3.tar.gz => 0.63.2
react-native-web: ~0.13.7 => 0.13.18
Expo Workflow: managed