Password Reset Not Working

#1

Hi,

I created an account on the console with the username “wheatpaste”. I am still logged in in another machine.

However when I try logging in in another machine or on the web, I get that the password is incorrect. I’ve tried to reset the password, but I don’t get any emails.

Can you help?

Thanks,

– Jorge

#2

Hi @esfoobar, we noticed an issue with our password reset emails and fixed it a moment ago. I tested requesting a password reset with my own account and received the email just now. Could you try again and let us know if it works for you?

#3

Hi,

I just tried it and we weren’t able to get anything. Is it possible that you assign a temporary password and manually send it to the email in the account?

Let me know and thanks!

– Jorge

#4

The only other explanation is that I entered the email wrong. I did this on the console, so maybe there’s a missing character here or there? Can you confirm it’s webmaster@wheatpaste.app?

#5

I just received the email. Thanks!

closed #6

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