Screen timeout on Samsung Galaxy S6 Edge Plus

#1

Some of our users are saying that their Samsung Galaxy S6 Edge Plus phones are ignoring the app when it’s active and going to sleep even if something like a video is playing. They’re being forced to tap the screen before the timeout. I tested this on my Galaxy S7 Edge and don’t have any issues. Has anyone else experienced this problem? Will the KeepAwake method solve this?

Thanks

#2

Hey @christate,

Since this seems device specific, you may want to create a release channel for the affected users and implement KeepAwake to see if it helps solve the sleep issue.

Cheers,

Adam

#3

Thanks, will give that a shot.

closed #4

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